Andrew is a true pro, knowledgeable. He showed up when he said and took extra time to inspect things, answer our questions, and gave high quality service. Strongly recommend him.

Andrew is professional,efficient and most importantlly honest.

I own a coffee shop and restaurant on the Square in downtown McKinney. I called Andrew Smith’s air-conditioning business and unlike most large service companies, Andrew himself answered the phone. Was kind and responsive and immediately scheduled me for maintenance. He listened to the needs I had and said that James would be available that day. He asked me what time is convenient and explained the anticipated charges. James, the service technician was wonderful. Professional, patient, asked questions and then took a look at everything and thoroughly explained to me everything he found and needed to be done. As someone who owns her own business and who appreciates the value of good communication and customer service, both James and Andrew knocked it out of the park! Highly recommend their services

Andrew was very informative and thorough.. I came home from grocery shopping and AC was not working.. Called them and he was here in less than an hour.. Very professional and kind and explained everything he was doing and what needed to be fixed.. Great prices and will definitely use him anytime.. Thank you, Andrew

From the time you call, communication is on point and you get an appointment right away and pricing was WAY better than anyone else. You need to call Andrew Smith before all others and here's why. My day started calling another 24hr no overtime charge big company. 3 hours later with no ETA after multiple calls. I called Andrew Smith who had a good idea of the issue just by the description I gave over the phone. He was at my house in less than 45min. Quickly diagnosed the problem, repaired and had us up and running. When complete with the repair did a full maintenance on my AC, including inspecting all other components(no issues found & no upsell), checked and cleaned float switch piping, all as part of the service at no additional cost. Andrew Smith is a locally owned an operated business. I asked a ton of questions while he was here and Andrew was happy to answer them and was not bothered at all. Good local family business, do not hesitate to call just because you may think a "big business" is better.

Andrew was extremely professional, he arrived early and was able to figure out the problem very quickly! Will definitely use in the future.

James was our service technician. He was very professional and respectful of my home. He explained beforehand everything he was going to be doing. Very friendly. I would definitely recommend this business without reservations.

Andrew is just extremely helpful! He does what he does right! He guides you for what is best for you and not his sale. And that means a lot! He was amazing.. I’ve found my goto HVAC company!

We first moved to McKinney about a week ago. Since we’ve moved in we noticed that our AC system was underperforming despite being almost brand new. These guys came out in record time, and also were able to get our system fixed in the same day. It was a bit more of an expensive fix but our tech, James, did an incredible job of scoring us a discount deal. We’ll definitely be using these guys from here on out.

This is a fantastic HVAC company! Easy appointment set up and or rescheduling . I love that I get a call 30 minutes before hand so I don't have to leave work before it's necessary . They do a great job and dont ever try to get you to buy anything unnecessary. I especially like that even tho this was just my yearly maintenance James asked if I had concerns before he even started and answer all of my questions without making me feel rushed. Everything is cleaned up and put away when the work is done AND they dont charge an arm and a leg!

Highly recommend!

Andrew was very friendly and professional. He returned our unit to its best working order since we installed it a few years ago. The last couple of people/companies who came to “find & repair the problems” just changed filters, added coolant, & charged us for patching issues they never resolved.

They came out, found the problem, addressed it with us, fixed on the spot, and it was very affordable for the problems we needed resolved. They spent all morning working on my HVAC unit, but it is working better than the day it was first installed!!!

He came over within 24 hrs of booking the appointment, showed up on time, and left everything very clean and working so nice and working GREAT!! He is OUR AC guy from now on!! I will be able to sleep so comfortably tonight in a nice cool room!

Thank you so much

I am a general contractor and I have used Smith Services for a few years now for my personal HVAC needs at home and also for my customers. Andrew has always been very fair and professional. I highly recommend Smith Services for all of your HVAC needs.