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New construction HVAC issues are more common than the industry likes to admit. Systems get sized by builders based on budget as much as actual load calculations, installations get rushed when projects are behind schedule, and units sit on hot slabs running hard through their first summer with zero maintenance. Any of those things can lead to early failures. We see it in Gunter's newer neighborhoods regularly. If your new home's AC isn't performing the way it should, it's worth having someone take a look — the problem is usually fixable, and catching it early is almost always cheaper than waiting.
It depends on the builder, the warranty terms, and what caused the failure. Most new construction warranties cover certain defects for a limited period, but coverage varies a lot and contractors often dispute whether a failure is a defect or normal wear. We can diagnose the problem and document what we find, which gives you something concrete to take back to your builder if warranty coverage is a reasonable path. Either way, we'll tell you what needs to be fixed and what it costs so you're not making decisions blind.
Yes. Multi-zone systems — whether that's a zoned central system or a combination of central air and mini splits — are something we service regularly in Gunter's newer builds. Larger homes with multiple zones have more components and more potential failure points, and you need a technician who's comfortable with the full picture, not just the simple stuff. We handle it all.